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Customer Service

Fast, Personal, and Complete
Powered by AI — Made for Humans

Helping individuals, small businesses, and enterprises navigate
every call with confidence and clarity

app.naviscopilot.com

Interactive Demo

Experience how Navis Copilot provides real-time assistance during customer interactions

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The Customer Service Challenge

Modern customer service teams face unprecedented challenges that traditional tools can't solve. Without the right support, both agents and customers suffer.

⏱️

Slow Response Times

Customer service teams struggle to find the right information quickly, leading to frustrated customers and long wait times.

85% longer resolution time
🔄

Inconsistent Experiences

Without access to complete customer context, agents provide different answers to similar questions, creating confusion.

60% inconsistency rate
🔥

Agent Burnout

Support teams spend hours navigating multiple systems and databases instead of focusing on helping customers.

40% higher turnover

The Cost of Poor Customer Service

72%
of customers switch brands after poor service
$75B - $1.6T
lost annually due to poor customer service
5x
more expensive to acquire new customers
Key Features

Powerful Features forExceptional Service

Our AI-powered platform gives your customer service team everything they need to provide outstanding support and drive results.

AI-Powered Insights

Our AI understands customer queries in context, providing accurate and relevant answers without extensive searching or scripting.

Real-Time Transcription

Convert conversations into searchable text instantly and generate concise summaries of key points and action items.

Smart Script Guidance

Dynamic script assistance that evolves with each interaction, providing representatives with the best responses.

Live Analytics

Monitor customer interactions in real-time and gain insights from comprehensive analytics to improve service quality.

Seamless Integration

Connect with your existing CRM and tools to maintain a unified workflow and keep all customer data in sync.

Workflow Automation

Tailor the system to your specific needs and automate repetitive tasks to boost efficiency and focus on what matters most.

Success Stories

See how Navis Copilot is transforming customer service teams across industries and driving real results.

At Nestig, I envisioned a tool that understood context, organized queries, and suggested smart responses. Ring Rag delivers that and more making customer interactions effortless.
K

Kayli Sweeney

Senior Customer Experience Associate

Nestig

40%
Reduction in Call Handle Time
92%
Customer Satisfaction Rate
35%
Improvement in First-Call Resolution
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Transform your customer service with AI-powered solutions that deliver fast, personal, and complete support experiences.

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